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FREE DELIVERY TOWNS |
$20 DELIVERY FEE |
$35 DELIVERY FEE |
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AURORA |
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(Larger or Water Units Only) |
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Is Jumpity Hoppity Bouncers Insured? Yes! This is the first question you should ask any party rental company when making your decision, so you know that you are comparing apples with apples. Most insured companies will state this on their website. Ask for a certificate copy if you are uncertain. Do you deliver and set up the units? Yes. We will deliver and set up your bouncer, clean and sanitize and make sure it is in good working condition before your party starts and will come back to take it down after the party is over. Set up normally takes about 30 minutes, and take down takes about the same. | ||||||||||
| How much room is needed for a bouncer? You will need to provide a level area about 18x18 square feet with an overhead clearance of 17 feet for our 15x15 bouncers. Dimensions of all inflatables are listed on that inflatables page, add about 2 or 3 feet around the inflatable to make sure it will not be rubbing against anything What surfaces can the bouncers be setup on? The best surface is a level grassy area free of rocks and/or debris. However, we can setup on concrete, asphalt, parking lots, large indoor areas such as gymansiums, cafeterias or rental halls etc. for a $20 hard surface set-up fee. A slight slope is usually ok to set up on as well. It is very important we know in advance if it is a non-grass set-up so that we bring a tarp and sandbags for your set-up. What questions should I ask when selecting a bouncer (or bouncer rental company) for my event?
Ask if the rental company is insured. How many children can safely bounce in the bouncer at the same time? 4 Where can I set up a bouncer? Backyards, Frontyards, Parks, Driveways (if necessary), Gymnasiums, Rental Halls, and just about anywhere else fairly level and clean will work great for a bouncer. How far in advance should I make my reservations? To ensure the best selection, we recommend you reserve your equipment as early as possible when you begin planning your event. We reserve our units weeks and months in advance. We don't want you to miss out on the fun! Saturdays are our most popular day and book up quickly! There is no deposit required for orders under $200. Our weather policy is designed to be fair for everyone! We also take last minute and even same day rentals as long as we have something available! How do I reserve a rental date? You can call us at 630-728-8862 or Are bouncers safe? Absolutely! If all the rules and instructions outlined on the rental contract are followed, and the unit is supervised at all times, they are very safe. How long does it take to set up the units? It takes about 30 minutes to set up the unit and review the safety guidelines with you. The set-up time is not included in your rental period. We will set-up before your rental period begins and have everything ready for you on or before your requested start time. The renter/responsible adult must be present at the time of delivery. What is the rental period? Unless you have a specific request we can accommodate, for all day rentals, typical drop-off times are between 8am-noon and pick-up times are 7:00pm or later. For your convenience, we will call/txt you the day before your event to give you a 30 minute delivery window once our route planning is done. If you are having a late or early party, just tell us what you want and we will deliver! If it is at a public location and you need a specific delivery/pick-up window, just let us know what that is. We are very flexible. What if it is rainy or windy? Jumpity Hoppity Bouncers LLC reserves the right to cancel a reservation (AT NO PENALTY TO YOU) if there are heavy rains or high winds (over 25 mph). Safe operation of our units and customer safety is our utmost concern. If the weather is questionable, we will call you in the morning and give you the option to accept or decline the unit. If you cancel due to the rain, your deposit will be refunded. If you accept the unit, no refunds shall be issued. It is important to thoroughly dry the bounce area after a light rain with towels. A wet bounce area will be very slippery. It is against Jumpity Hoppity Bouncers LLC Rental Policy to allow anyone to bounce (without slip free surface) on a wet bounce area. When is payment due and what type of payment is accepted? Payment is due when the bouncer is delivered. We accept cash, Money orders, Business checks and Credit cards(Visa, Master Card and Discover). We do not accept personal checks. 
Is there a deposit required? No deposit is required for orders under $200. For orders $200 or over, a $50 deposit is required and will go toward your balance. The remainder of the balance can be paid at the time of delivery via Cash, Business check, Money order or Credit Card, although personal checks are not accepted for the remainder of the balance at the time of the delivery. The deposit is fully refundable for cancellations due to inclimate weather. Is there a cancellation fee? There is no cancellation fee. For orders requiring a deposit, there is no cancellation fee due to inclimate weather only. What kind of power is required? The bouncer must be within 100 feet of a dedicated circuit. Do not plug anything else into the outlet or another outlet on the same circuit. A 15 or 20 amp circuit (typical for most household) is sufficient. What are my responsibilities as the renter of a bouncer? You must assign a responsible adult to supervise the children while the bouncer is in use. This adult must know all the safety rules and make sure those rules are enforced. You are responsible for the safety of the children and for the care of the equipment as outlined in the rental contract. | ||||||||||